Privacy Policy

Welcome to Urban RIdes 

Privacy Policy for Urban RIdes /Urban RIdes driver

Location Permissions Policies Our App :

Urban RIdes taking live location permission with 'Background & Foreground' Permission access. As 

Urban RIdes application so to operate all the features and functions smoothly we need to take all these permissions from users. If user doesn't allow all these permissions to application the some of the features of the application will not work.So you need to allow the location permission. Urban RIdes taking your location access to work the application features, we are not using your location permission access apart from the application features, Urban RIdes also never share any personal content with anyone, your data and and content is completely secured you don't need to give any other permissions to application and the location permission we need to provide the nearest driver to you as per your current location based.. Urban RIdes.com, and explains how we collect, safeguard and disclose information that results from your use of our Service.

 

Contact List Permissions Policies Our App :

"Urban RIdes / Urban RIdes driver app" taking permission for contact list. our "Urban RIdes / Urban RIdes driver app" provide sos facility in the app for both the side user side and driver with feature user and driver both can make an emergency call to a number which is setup in the list of sos. user and driver both can add contact number (mobile number) from ther mobile contact list. To do so they need to gice the permission for contact list once they allow to the permission then they will be able to add there relatives, friends or any other person number who will help them for emergency conditions. they can also give a call to admin or Urban RIdes / Urban RIdes driver team. for example you are a rider and sending a parcel from one place to another place by using "Urban RIdes /  Urban RIdes driver app" and you feel something insecure then our app "Urban RIdes /Urban RIdes driver" allow you to make an emergency call in just a single click. to call your relative or your known person you can add there mobile number or contact number in the sos list for that features our app "Urban RIdes / Urban RIdes driver" need to take access of your contact list permission. once you allow the contact list permission to our app then you will be able to add mobile numbers from your contact list to sos list. and in the emergency condition you can call that person in a single click.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2. Definitions SERVICE means the Urban RIdes.com website operated by Urban RIdes .com PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit). COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

0.1. Email address 0.2. First name and last name 0.3. Phone number 0.4. Address, Country, State, Province, ZIP/Postal code, City 0.5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use: 0.1. Session Cookies: We use Session Cookies to operate our Service. 0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings. 0.3. Security Cookies: We use Security Cookies for security purposes. 0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

5. Use of Data Urban RIdes .com uses the collected data for various purposes: 0.1. to provide and maintain our Service; 0.2. to notify you about changes to our Service; 0.3. to allow you to participate in interactive features of our Service when you choose to do so; 0.4. to provide customer support; 0.5. to gather analysis or valuable information so that we can improve our Service; 0.6. to monitor the usage of our Service; 0.7. to detect, prevent and address technical issues; 0.8. to fulfil any other purpose for which you provide it; 0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; 0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.; 0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information; 0.12. in any other way we may describe when you provide the information; 0.13. for any other purpose with your consent.

6. Retention of Data We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Transfer of Data Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Urban RIdes .com will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of Data We may disclose personal information that we collect, or you provide: 0.1. Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities. 0.2. Business Transaction. If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. 0.3. Other cases. We may disclose your information also: 0.3.1. to our subsidiaries and affiliates; 0.3.2. to contractors, service providers, and other third parties we use to support our business; 0.3.3. to fulfill the purpose for which you provide it; 0.3.4. for the purpose of including your company’s logo on our website; 0.3.5. for any other purpose disclosed by us when you provide the information; 0.3.6. with your consent in any other cases; 0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Security of Data The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR) If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems